If something hurts, call the practice.
Tooth pain, swelling or a broken tooth can worsen quickly. A phone call allows the team to understand the concern and advise on current appointment availability.
Call 011 616 1233
Explain what happened, where the pain is and whether there is swelling, trauma or bleeding.
When you call, tell us what is happening.
Clear details help the practice understand whether you need an urgent assessment or another type of appointment.
Where is the pain?
Upper or lower, left or right, one tooth or a larger area — even an approximate description helps.
When did it start?
Say whether the pain is new, getting worse, intermittent or keeping you awake.
Is there swelling?
Mention facial or gum swelling, fever or feeling unwell when you speak to the practice.
Was there trauma?
If a tooth broke or was knocked, explain what happened and when.
Speak to a person.
For urgent dental concerns, direct telephone contact is the fastest starting point.
Call 011 616 1233